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LanStart Which Speak Up channels does ABN AMRO have and what can you do in each channel? Make a choice to continue... Mediation Office Speak Up Channels Works Council Advisor Compliance Advisor Integrity Advisor SIM/Whistle-blower hotline Inappropriate Behaviour Advisor part1 slide Mediation Office – Len den Boer / +31 (0) 6 13107648 Click the videos to continue and then click the close button to return to the home screen. Do you have any questions or would you like to make an appointment with the Mediation Office? Speak Up Channels When do you need mediation? “When you need an impartial third party to help resolve a conflict”. When do you need mediation? mediation@nl.abnamro.com part1-Video part1 slide mediation@nl.abnamro.com When do you need mediation? When do you need mediation? Do you have any questions or would you like to make an appointment with the Mediation Office? Speak Up Channels Click the videos to continue and then click the close button to return to the home screen. Mediation Office – Len den Boer / +31 (0) 6 13107648 “When you need an impartial third party to help resolve a conflict”. part2 slide Integrity Advisor – Carla Folge Click the videos to continue and then click the close button to return to the home screen. You can contact us by e-mail. Mails are treated confidentially Speak Up Channels When do you need a Integrity Advisor? “For a listening, advice and guidance on integrity issues and labor disputes” When do you need a Integrity Advisor? vertrouwenspersoon@nl.abnamro.com part2-Video part2 slide vertrouwenspersoon@nl.abnamro.com When do you need a Integrity Advisor? You can contact us by e-mail. Mails are treated confidentially When do you need a Integrity Advisor? Speak Up Channels Click the videos to continue and then click the close button to return to the home screen. Integrity Advisor – Carla Folge “For a listening, advice and guidance on integrity issues and labor disputes” part3 slide Inappropriate Behaviour Advisor – Hannelore Kalter / +31 (0) 88 909 0200 Click the videos to continue, then click the Close button to return to the home screen. You can contact us by e-mail or telephone. Mails and conversations are treated confidentially Speak Up Channels When do you need this? “For support, advice and guidance in the event of undesirable behaviour” When do you need this? vertrouwenspersoon@beter.nl What does a company counselor do? part3-Video part3 slide vertrouwenspersoon@beter.nl When do you need this? What does a company counselor do? When do you need this? You can contact us by e-mail or telephone. Mails and conversations are treated confidentially Speak Up Channels Click the videos to continue, then click the Close button to return to the home screen. Inappropriate Behaviour Advisor – Hannelore Kalter / +31 (0) 88 909 0200 “For support, advice and guidance in the event of undesirable behaviour” part3a-Video part3 slide vertrouwenspersoon@beter.nl When do you need this? What does a company counselor do? When do you need this? You can contact us by e-mail or telephone. Mails and conversations are treated confidentially Speak Up Channels Click the videos to continue, then click the Close button to return to the home screen. Inappropriate Behaviour Advisor – Hannelore Kalter / +31 (0) 88 909 0200 “For support, advice and guidance in the event of undesirable behaviour” part4 slide Works Council – Lorene Zeegers Click the videos to continue and then click the close button to return to the home screen. You can contact us via general mail or via one of the members of the board of your business line.
Mails and conversations are treated confidentially
Speak Up Channels When do you need us? “If you want to report an abuse or irregularity whereby your identity is protected in the reporting process” When do you need us? support.mz@nl.abnamro.com More information and contact details?
Check the Connections page of the Participation Council
part4-Video part4 slide support.mz@nl.abnamro.com When do you need us? When do you need us? More information and contact details?
Check the Connections page of the Participation Council
You can contact us via general mail or via one of the members of the board of your business line.
Mails and conversations are treated confidentially
Speak Up Channels Click the videos to continue and then click the close button to return to the home screen. Works Council – Lorene Zeegers “If you want to report an abuse or irregularity whereby your identity is protected in the reporting process”
part5 slide Compliance – Tesse Theidersen Click the videos to continue and then click the close button to return to the home screen. Please contact one of your Business Compliance Advisors If you have any questions
about the Code of Conduct or Bankers' Oath, you can also send an email to
Speak Up Channels When do you need us? "For questions, advice and reports about compliance and behavioral risks, the Code of Conduct and Bankers' Oath " When do you need us? conduct@nl.abnamro.com You can read more (contact) information about the Business Compliance Advisors via: Intranet -> Informatie -> Businesslines -> Risk Management
-> Compliance organisatie & contact
part5-Video part5 slide conduct@nl.abnamro.com When do you need us? When do you need us? Intranet -> Informatie -> Businesslines -> Risk Management
-> Compliance organisatie & contact
You can read more (contact) information about the Business Compliance Advisors via: Please contact one of your Business Compliance Advisors If you have any questions
about the Code of Conduct or Bankers' Oath, you can also send an email to
Speak Up Channels Compliance – Tesse Theidersen "For questions, advice and reports about compliance and behavioral risks, the Code of Conduct and Bankers' Oath " Click the videos to continue and then click the close button to return to the home screen.
part6 slide SIM / Whistleblower hotline – Mirte van den Berge / +31 (0) 20 628 8688 / 020 628 86 66 Click the videos to continue and then click the close button to return to the home screen. The SIM Intelligence Center is available 7 days a week, 24 hours a day.
The Whistleblower Hotline can be reached during and outside office hours (voicemail)
Speak Up Channels When do you need us? “If you want to report an abuse or irregularity whereby your identity is protected in the reporting process” When do you need us? security.and.integrity.magagement@nl.abnamro.com Why is it so important?
part6-Video part6 slide SIM/Klokkenluidersmeldpunt – Mirte van den Berge / +31 (0) 20 628 8688 / 020 628 86 66 Klik op de video’s om door te gaan en klik daarna op de sluitknop om terug te keren naar het startscherm. Het SIM Intelligence Center in bereikbaar 7 dagen per week 24 uur per dag.
Het Klokkenluidersmeldpunt is bereikbaar tijdens en buiten kantoortijden (voicemail)
Speak Up Channels Wanneer doe je hier een melding? “Als je een misstand on onregelmatigheid wilt melden waarbij in het meldproces jouw identiteit beschermd wordt” Wanneer doe je hier een melding? security.and.integrity.magagement@nl.abnamro.com Wat is er bijzonder aan het
Klokkenluidersmeldpunt
part6a-Video part6 slide SIM/Klokkenluidersmeldpunt – Mirte van den Berge / +31 (0) 20 628 8688 / 020 628 86 66 Klik op de video’s om door te gaan en klik daarna op de sluitknop om terug te keren naar het startscherm. Het SIM Intelligence Center in bereikbaar 7 dagen per week 24 uur per dag.
Het Klokkenluidersmeldpunt is bereikbaar tijdens en buiten kantoortijden (voicemail)
Speak Up Channels Wanneer doe je hier een melding? “Als je een misstand on onregelmatigheid wilt melden waarbij in het meldproces jouw identiteit beschermd wordt” Wanneer doe je hier een melding? security.and.integrity.magagement@nl.abnamro.com Wat is er bijzonder aan het
Klokkenluidersmeldpunt